Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date, or have a suggestion for a platform we should cover, this page explains the best way to reach us and what to expect when you do.
How to Reach the Sweeps Sites Team
Email is the most reliable way to get a message to us. Every email is read by a real person, and we aim to respond within two working days. You can reach us at [email protected].
A short description of your enquiry at the top of your message helps us route it quickly and get back to you with a more useful reply. You do not need to write at length — a sentence or two about the nature of your question is enough.
What You Can Write to Us About
We welcome all kinds of messages. The most common reasons readers get in touch include:
- Questions about sweepstakes casinos — If something in our reviews or guides is unclear, or you want more context on how the sweepstakes model works, ask us.
- Corrections and accuracy flags — Our content covers platform offers, eligibility rules and redemption conditions that change frequently. If you spot something that looks wrong or outdated, please tell us. We take accuracy seriously and investigate every flag.
- Platform suggestions — Know of a sweepstakes or social casino you think belongs on our list? Let us know and we will look into it.
- Content feedback — If a review helped you make a decision, or if it missed something important, we genuinely want to hear that too.
- Editorial and partnership enquiries — If you represent a platform or organisation and would like to discuss how we might work together, introduce yourself and outline what you have in mind. We review all approaches and will respond if there is a potential fit.
- Responsible play concerns — If you or someone you know would benefit from guidance on managing time or spending on social casino platforms, mention it in your message and we will point you toward appropriate resources.
What Happens After You Write to Us
Your message goes to a member of the Sweeps Sites editorial team — not an automated system. We do not send template acknowledgements as a substitute for a real reply. You will hear from someone who has actually read what you wrote.
Our target is two working days. During periods when we receive a higher volume of messages, it may take a little longer. We will always follow up, so there is no need to send a duplicate message if you have not heard back within that window.
A Note on How We Work
Sweeps Sites is an independent comparison resource. We research sweepstakes and social casino platforms and publish the results to help US adults decide which, if any, suit them. Our editorial ratings reflect our own assessment — commercial relationships do not determine where a platform ranks.
Because the sweepstakes casino space moves quickly — offers change, state eligibility shifts, and new platforms launch regularly — reader feedback is a genuine part of keeping our content current. If something we have published no longer reflects how a platform operates, we want to know.
If you are exploring our site for the first time and want to understand how the platforms we cover operate, our content on legal sweepstakes alternatives is a useful starting point for understanding how these platforms differ from traditional real-money casinos and what the sweepstakes model actually means for US players.
Before You Write — Quick Answers
These are the questions we hear most often. If yours is here, you may not need to email us at all:
- Are sweepstakes casinos legal in my state? — Availability varies by state, and laws change frequently. Check the specific platform's terms for an up-to-date list of excluded states, and consult your state's gaming or consumer protection authority if you are unsure.
- Do I have to buy coins to play? — No. Legitimate sweepstakes platforms offer a no purchase necessary method of entry. Purchases are optional, not required.
- How old do I need to be? — Most platforms require players to be at least 18. Some set the minimum at 21, either site-wide or in specific states. Check the operator's terms before registering.
- Are prize redemptions taxable? — Redeemed prizes may be subject to federal and state tax obligations. Keep records of any redemptions and consult official guidance or a tax professional if you are unsure how they apply to you.
- Why is a platform I use not on your list? — We add platforms after reviewing them against our assessment criteria. If you think a platform deserves a look, email us and we will investigate.
We look forward to hearing from you.